reduce moderation headaches at source.
DIVERT intelligently redirects misplaced posts and identifies duplicates before they hit your community boards, reducing moderation headaches at the source. Our AI-powered solution gives moderators back their time while improving user experience and community quality.
moderators spend 1-9 minutes assessing each duplicate post
18.6% of posts end up in the wrong board
Moderators spend hours each day performing repetitive, mundane tasks – moving misplaced posts, identifying duplicate questions, and merging redundant ideas. It’s costly, time-consuming, and creates unhappy moderation teams.
DIVERT changes all that with two powerful solutions: DIVERT INTENT guides users to post in the right place, while DIVERT EXISTS identifies similar existing content before new duplicates are created.
our solution
Our solution uses sophisticated machine learning and AI from industry leaders like OpenAI and Google to analyse post content in real-time. With a remarkable 92% success rate in identifying posts that should be diverted or flagged as duplicates, DIVERT seamlessly interrupts the user journey with helpful suggestions rather than leaving cleanup to your moderators after the fact.
92% success rate identifying posts to divert
The financial benefits are substantial. For a community receiving just 20 misplaced or duplicate posts daily, moderators typically spend 50 hours monthly on cleanup – costing around £750 per board. DIVERT delivers an approximate ROI of 73% over six months for INTENT and 43% for EXISTS, with minimal setup costs and low monthly maintenance fees.
